While arrival instructions will vary by airport and service type, your Chauffeur will call or text you upon arrival his or her arrival.

If you reserved "Meet and Greet” service, your Chauffeur will coordinate and normally meet you in the baggage claim area, and be available to assist with your bags.

If you reserved "Standard Pick-up" service, your Chauffeur will meet you in the main passenger pick-up area of the airport

Yes you can. Simply add your additional stops or destinations in the main message box, just above the 'Order your Car' button on the The Car Service order form.

The Car Service order form can be found by clicking the link below and scrolling near the bottom of the website.

Absolutely, we strive to accommodate all reasonable requests and preferences. You can request specific amenities or vehicle types, and we'll do our best to fulfill your requirements. If we are unable to, we will be sure to let you know as well.

Yes, we offer transportation to other states or other cities as requested. Popular destinations are New York, New Jersey, Atlanta, Charlotte, Richmond, Elizabeth City, NC, and much more. We recommend these bookings be made in advance to ensure the safety of our passengers and chauffeurs. Feel free to send us a message with your detailed itinerary and needs, if you'd like to learn more about our special city rates.

Children under the age of 16 years old must be accompanied by an adult.

We track flights in real-time to ensure our Chauffeurs are present at the airport well in advance, and allowing for any unexpected delays. Your Chauffeur will be waiting for you upon you and your plane's arrival.

Our Chauffeurs do not provide car seats. If federal, state, or local law requires your child be secured in a child safety seat, please be sure to bring one. We do not provide child safety seats and likely will not be able to provide service without one.

If you opt for "Roundtrip" service for your day or evening trip or ride, your Chauffeur will be happy to keep your child seat in the vehicle for you, to once again use for your return ride back to your destination.

All security deposits are Non Refundable. We require a 12-hour advanced notice for cancellations of sedans and SUVs, a 24-hour advanced notice for stretch limousines and sprinters, and a 48-hour advanced notice for all larger buses.

Due to the vehicles not being available for other clients who may have reserved them during that time, any reservations cancelled during the specified time will be charged in full.